About AGL and REPS
With REPS, South Australian businesses and households
may be eligible for discounted or free energy efficiency activities.
What is REPS?
The Retailer Energy Productivity Scheme (REPS) replaced the Retailer Energy Efficiency Scheme (REES) on 1 January 2021. Like the REES, the new scheme provides incentives for South Australian households and businesses to save energy. In addition, the REPS aims to achieve both SA customers and the broader energy system savings through the optimisation of energy, supporting demand management and demand response activities for households and businesses.
REPS, like REES, focuses on low-income households.
At the moment, AGL is only undertaking REPS energy efficiency activities; this may expanded to demand response activities once the Regulations governing them are published.
REPS eligibility for business
All businesses in SA are eligible for REPS upgrades, with the following conditions:
- Products must be accredited and installed by a REPS-accredited electrician.
- All sites incur a once-off REPS fee of $33 per site. This means that, if you wish to upgrade your highbays and fluros to LED troffers, only one $33 REPS fee will be incurred. This will be registered as paid with the Essential Services Commission of SA, so that, if you subsequently are eligible to upgrade other equipment under REPS, there is no need to pay an additional $33 REPS fee.
REPS eligibility for residential households
Except for Priority Group customers (see below for definition), all customers must pay a once-off REPS fee of $33 per site. This means that, if you wish to have your old non-LED lights or your hot water system replaced, you will need to pay the AGL-accredited installer a once-off $33 contribution. This will be registered as paid with the Essential Services Commission of SA, so that, if you subsequently wish to have your hot water system replaced under REPS, there is no need to pay an additional $33 REPS fee.
What is a Priority Group Household?
Priority Group Households are those where a person in the household holds one of the following current concession cards:
- Pension Concession Card
- Health Care Card, including low-income health care cards
- TPI or War Widows Gold Repatriation Health Card
- Gold Repatriation Health Card (EDA).
Alternatively, Priority Group Households are also those where a person in the household:
- Is actively participating in an energy retailer hardship or energy concession program
- Is receiving the South Australian Government Energy Concession
- Is in a rental property where the weekly rental is not more than $400 per week
- Or has been referred by a registered member of the South Australian Financial Counsellors Association (SAFCA).
REPS eligibility for government-owned residential premises
Government-owned public or community residential premises may be eligible for some REPS activities. To find out whether you’re eligible and what activities are available to you, please contact us.
Affordability programs from AGL
Staying Connected is our hardship program for customers based in NSW, QLD, SA and WA. In Victoria, it is Payment Support Victoria. Financial challenges can arise from illness, a sudden change in income or other personal matters.
If you need assistance with paying your energy bills or need extra support, see our Staying Connected hardship program.